Company: Prescient Edge
Location: McLean, VA
Posted on: May 15
Description
Prescient Edge is seeking a
Junior IT Analyst
Benefits
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
- A competitive salary with performance bonus opportunities.
- Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
- A substantial retirement plan with no vesting schedule. Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
- A positive work environment where employees are respected, supported, and engaged.
Requirements
Key Responsibilities:
User Support
Providing first-level support to users experiencing technical issues, resolving problems, and escalating complex issues to senior analysts.
System Analysis
Assisting in analyzing existing IT systems to identify inefficiencies and potential improvements, contributing to the design and implementation of new solutions.
Documentation
Maintaining accurate and up-to-date documentation of IT systems and procedures.
Technical Assistance
Providing technical support for hardware, software, and network issues.
Data Analysis
Collecting, cleaning, and analyzing data to identify trends and insights.
Reporting
Generating reports and presentations to communicate findings to stakeholders.
Collaboration
Working closely with other IT staff, business analysts, and stakeholders to ensure smooth IT operations and project delivery.
Problem Solving
Identifying and resolving technical issues, contributing to the development of solutions, and ensuring the smooth operation of IT systems.
Learning And Development
Staying up-to-date with the latest IT technologies and trends, and continuously developing technical skills.
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